Last Updated: October 2025
Thank you for shopping with Vivaan Industries.
We value your trust in our products and strive to deliver the highest quality in every item we manufacture.
Please read our No Return & No Refund Policy carefully before making a purchase.
1. No Returns
All sales made through Vivaan Industries are final.
We do not accept returns or exchanges once the product has been delivered, except in cases where the product is damaged or defective upon arrival.
If you receive a damaged or defective product:
You must notify us within 48 hours of delivery.
Provide clear photos or videos showing the damage/defect along with your order details.
Our team will review your claim and decide whether a replacement can be provided.
2. No Refunds
We do not offer refunds on any orders once they are placed and confirmed.
Refunds will only be considered if:
The wrong product was shipped by our team, or
The product is proven to be defective and cannot be replaced.
In such cases, refunds will be processed at the sole discretion of Vivaan Industries.
3. Cancellations
Orders cannot be cancelled once they have been processed or dispatched.
Please review your order carefully before completing your purchase.
4. Damaged or Wrong Product
If you receive a damaged or incorrect item:
Contact us within 48 hours of receiving your order.
Provide your order number, pictures of the product, and a brief description of the issue.
We will verify and arrange a suitable solution (replacement or store credit) depending on the situation.
5. Contact Us
For any issues or support regarding your order, please reach out to us:
Vivaan Industries
🌐 Website: https://vivaanindustries.com
📧 Email: www.vivaanindustries22.com
📞 Phone: 9896202272 / 9996800688